Your Privacy Matters
Mermaid SANDS respects your privacy. This page explains what information we collect on our website, how we use it, and who we share it with.
Last updated: 8/27/2026
Information We Collect
When you use our website, we may collect:
- Your name, email, and phone number, if you submit our pricing estimate form
- Pet information you provide, like species, weight, and age, to generate an estimate
- Scheduling information if you book an appointment through our online scheduling tool
- Basic visit information, like which pages you view, through standard website analytics
We do not collect payment information directly. Donations are processed securely through PayPal Giving Fund, and appointment deposits are handled through our scheduling provider.
How We Use Your Information
We use the information you provide to:
- Send you a pricing estimate
- Confirm or manage your appointment
- Answer questions you send us
- Improve our website and services
We do not sell your information to anyone.
Third-Party Services We Use
Our website works with a few outside companies to help us operate:
- PayPal Giving Fund — processes donations made through our website
- DaySmart — handles appointment booking and deposits
These companies have their own privacy policies that govern how they handle your information. We encourage you to review their policies if you have questions.
Your Choices
You can ask us to delete the information you’ve given us at any time. Just contact us and let us know what you’d like removed.
If you no longer want to receive emails from us, you can unsubscribe using the link in any email, or contact us directly.
Changes to This Policy
We may update this page from time to time. If we make significant changes, we’ll update the date at the top of this page.
Questions?
If you have any questions about this privacy policy or how we handle your information, contact us at info@mermaidsands.org
Location
6596 Old Dixie Hwy, Vero Beach, FL 32967
Hours
By appointment only — clinics held monthly on the 3rd Sunday of the month
Note: GPS may route incorrectly. Enter from US-1 through Massey/Culligan Water — do not enter from Old Dixie Hwy.